FAQs
Renter
- How does Boatsetter work?
- What kind of license do I need to rent a boat?
- How old do I have to be to rent a boat?
- When I request a boat rental, how long will it take before I know if I’m approved?
- How can I contact an owner or captain?
- Can I cancel/change the reservation date?
- Am I responsible for fuel, or is that included in the price?
- What is the refundable security deposit?
- What is the refundable security deposit?
- What is the booking fee?
- What should I do if there is an emergency while on the water?
- Why is there is still a security deposit hold on my credit card?
Owner
- What kind of boats can be listed?
- Does it cost anything to list my boat for rent with Boatsetter?
- How do I price my boat?
- What makes up the out-the-door rental price?
- Do I have control over my boat through the rental process?
- How do I get paid?
- Do I need to provide a Captain for my boat?
- Is there a way to communicate with my captain or renter?
- Can I feel confident that my boat is safe while out on rentals?
- How does insurance work?
- Is there a form needed for the “Check Out and Check In”?
- Can someone else handle the Check In, Check Out Process (CICO) for me?
- How can i get the Boatsetter Today app?
- Can I list or rent out my boat on your app?
- Do I have to use the Boatsetter Today app?
- I submitted a check-out/check-in via the app, with notes about an issue. What happens next?
- What should I do if I am checking my boat out or in and I cannot access the app?
Captain
- Do I have to use the Boatsetter Today app?
- I submitted a check-out/check-in via the app, with notes about an issue. What happens next?
- What should I do if I am checking my boat out or in and I cannot access the app?
- Can I list or rent out my boat on your app?
- How can i get the Boatsetter Today app?
- How can I get assigned as a captain for boats on boatsetter.com?
- Can I handle the CICO for the boat’s owner?
- Are there full time positions?
- How much money can I make?
- Is there insurance?
- How do I get paid?
- Can I be listed as captain on multiple vessels?
- I am captain of private yacht, can I put it on Boatsetter?
- Do I have to have a USCG license?
- How do I get listed as a captain?